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The History of LEGO SERIOUS PLAY
By Robert Rasmussen
The first version of
the LEGO SERIOUS PLAY product was launched in late 2001.
The idea however
started several years earlier.
In 1995 the owner and CEO of the LEGO
Company, Kjeld Kristiansen was dissatisfied with the
results of company’s strategy-making sesseions.
While his business was about imagination, the results
from these sessions were decidedly unimaginative. At
the same time, two professors from IMD business school
in Lausanne, Johan Roos and Bart Victor were also noting
the poor results from traditional strategy development
techniques.
When these parties connected in 1996, they noted their
similar dilemmas as well as shared values around people
as the key to company success and strategy as something
you live as opposed to something stored away in a document.
Kjeld agreed to fund research on this problem by creating
a separate LEGO subsidiary called Executive Discovery.
Over time, the business school professors hit upon the
use of building with LEGO bricks as means for tapping
into unconscious knowledge that each individual possesses.
However, they still had not figured out how to bring
their academic interests into the mix of better strategy-making
concepts like identity, metaphor, landscape, and simple
guiding principles.
In my role as director of product development for the
educational market at LEGO, I was brought into the project
in 1999 to more systematically investigate the feasibility
of using LEGO bricks for strategy development. Once
we realized that these strategy concepts could be more
than just theory, our work moved into developing the
process itself and to make the results reproducible
and the methodology robust.
In working with my own team at the LEGO Company and
with test bed companies outside of the LEGO Company
over the course of several years, there were more than
twenty iterations of the formal process. As well as
being a testament to the rigor with which LSP has been
tested, we’ve learned a lot. We also discovered
a pattern of working with the bricks that produced consistent
results across different groups - an etiquette of sorts
on how to facilitate LSP successfully.
One of the themes that emerged from our work with test
bed companies was helping groups see the entire human
system they are a part of in order to be better prepared
for the future. By having a complete picture of the
current system, including team roles, relationships,
and culture, and by testing the system with specific
scenarios, team members gain more confidence, insight,
and commitment in dealing with future events.
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